@ {3586, title = {Conceptual Architecture of Knowledge Base for Administrative Procedure Execution}, journal = {Lecture Notes in Business Information Processing}, volume = {157}, year = {2013}, pages = {211-222}, isbn = {978-3-642-38365-6}, doi = {10.1007/978-3-642-38366-3_18}, author = {Sergiusz Strykowski and Rafa{\l} Wojciechowski} }