@ { ,
	title = {Agile professional virtual community inheritance via the adaptation of social protocols},
	journal = {International Journal on Services and Operations Management},
	volume = {6},
	year = {2009},
	pages = {362-376},
	abstract = {Support for human-to-human interactions over a network is still insufficient, particularly for Professional Virtual Communities (PVCs). Among other limitations, adaptation and the learning-by-experience capability of humans are not taken into account in the existing models for collaboration processes in PVCs. This paper presents a model for adaptive human collaboration. A key element of this model is the use of negotiation for the adaptation of social protocols{\textquoteright} modelling processes. A second contribution is the proposition of various adaptation propagation strategies as a means to continuously manage the PVC inheritance.},
	doi = {10.1504/IJSOM.2010.031959},
	attachments = {https://www.kti.ue.poznan.pl/sites/default/files/2009_Journal_IJSOM.pdf},
	author = {Willy Picard}
}
