@ {3481,
	title = {A Formalization of Social Requirements for Human Interactions with Service Protocols},
	journal = {Information Sciences},
	volume = {283},
	year = {2013},
	pages = {1-21},
	keywords = {human interaction, process modelling, service protocol, social network, social requirement},
	doi = {10.1016/j.ins.2013.02.005},
	url = {http://dx.doi.org/10.1016/j.ins.2013.02.005},
	attachments = {https://www.kti.ue.poznan.pl/sites/default/files/WP_ServiceProtocols.pdf},
	author = {Willy Picard}
}
