Journal article

Agile professional virtual community inheritance via the adaptation of social protocols

Willy Picard

Journal
International Journal on Services and Operations Management
Volume
6 (3)
Pages
362–376
Publisher
Inderscience Publishers
Year
2009
ISSN
1744-2370
DOI
10.1504/IJSOM.2010.031959

Abstract

Support for human-to-human interactions over a network is still insufficient, particularly for Professional Virtual Communities (PVCs). Among other limitations, adaptation and the learning-by-experience capability of humans are not taken into account in the existing models for collaboration processes in PVCs. This paper presents a model for adaptive human collaboration. A key element of this model is the use of negotiation for the adaptation of social protocols' modelling processes. A second contribution is the proposition of various adaptation propagation strategies as a means to continuously manage the PVC inheritance.

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