Computer Support for Agile Human-to-Human Interactions with Social Protocols

TytułComputer Support for Agile Human-to-Human Interactions with Social Protocols
Publication TypeJournal Article
Year of Publication2009
AuthorsPicard, W.
EditorAbramowicz, W.
Secondary TitleLecture Notes in Business Information Processing
VolumeLNBIP 21
Pagination121-132
PublisherSpringer Verlag, Berlin, Heildelberg
ISBN Number978-3-642-01189-4
Słowa kluczoweadaptation, human-to-human interactions, social networks, Social protocols, workflow
Abstract

Despite many works in CSCW, groupware, workflow systems and social networks, computer support for human-to-human interactions is still insufficient, especially support for agility, i.e. the capability of a group of human beings, collaborators, to rapidly and cost efficiently adapt the way they interact to changes. In this paper, requirements for computer support for agile H2H interactions are presented. Next, the concept of social protocol is proposed as a novel model supporting agile H2H interactions. A social protocol consists of an extended social network and a workflow model.

Notes

The original publication is available at www.springerlink.com

URLhttp://www.springerlink.com/content/k803742403h6381j/?p=66f510b5258f411d84905bd665d7a829π=0
DOI10.1007/978-3-642-01190-0_11
ZałącznikWielkość
PDF173.99 KB